Despite how sociable and outgoing an automotive customer service professional may seem while working, it may come as a surprise that some of these individuals would probably consider themselves to be introverts.
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For some people, parking can be one of the most stressful part of driving. One reason is because so many people are either unaware of, or completely disregard, even the most fundamental rules of parking lot etiquette.
Which is why we’re exploring some of the parking dos you should know as a driver. It’s only basic courtesy after all. If you follow these tips, you can be an example to all parkers out there.
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Do you get a headache thinking about having to go to the mechanic for your ride? For many car or bike owners, this is a normal part of life be it for routine check-ups or because something’s gone wrong (touch wood!). But then… There’s the rest of us. The one’s who don’t know the difference between needing to change the oil (of something?) and needing to add coolant (for the radiator?).
Oh yeah. We’re the ones in trouble when visiting the mechanic. So here’s a few tips and tricks to remember, my fellow car-not-understand drivers (see what I did there?)!
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Seeking sponsorship is more like asking for charity to fund your hobby! You may get friends, family or close business associates to hand over a few thousand Ringgits each to sponsor your cause.
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Motorsport has its own language, which can be confusing to the newcomer. But if you want to be a racer, or work within the motorsport industry, it is important to understand what they mean.
Here are some of the words that are often used, which has been edited from the www.formula1.com website.
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The automotive customer service process is one that involves many steps and many people. This process begins long before the customer evern steps inside the automotive business; while they are still deciding what to do about the problem or need that they have with their car, motorcycle, or other automobile.
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In Malaysia, one of the most important components of our cars is the air conditioning system. With our hot and humid weather, it’s a relief to just pop into your car and turn on the air conditioning to the maximum and enjoy the cool air wash over you. But did you know that over time, a car’s air conditioning system will slowly become less and less effective, until you reach a point where the air cond is just blasting hot air at you.
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These seventeen goals were designed as a framework for governments, organizations, and even individuals like you and me pursue three broad outcomes
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An automotive business’ customer service team to be able to go beyond just those two languages. By being able to do this, the automotive customer service professionals are able to deliver a much better experience to the customers they interact with.
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The process of talking to a company representative via text instead of having to call someone has been around for a long time, but not every company utilized this method, and among those who do, very few made it a smooth and painless experience for the customers seeking help through this channel.
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Great communication skills, a master of listening and paying attention, a positive attitude, the ability to mind read your customers! These are just some of the obvious skills required by a Customer Service agent.
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Any planning to get your driving or motorcycle license? STOP! Here's why you should consider getting both! Why? Here’s a couple of reasons to convince you.
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This is definitely a tie up for the ages. The Nissan Motor Co., Renault SA and Mitsubishi Motors Corp. alliance has teamed up with Google, yes THAT Google, who will be integrating its operating systems to provide advanced information services starting from 2021.
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Did you know that there’s a service you might not know about that can keep your vehicle operating smoothly? We’re talking about the transmission fluid exchange. This easily overlooked maintenance can help extend the life of your vehicle’s transmission and save you a lot of money in the long run.
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If you’re feeling lazy to go out to buy your groceries, autonomous technology has your back. As technology becomes smarter, so does the variety of uses that comes along with it. And it seems like now, the world of grocery shopping is about to get a bit more convenient for everyone.
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Yeah, you read right. If you’re a bad driver… It’s not really your fault. You were just unlucky in the genetic lottery. Dr. Steven Cramer, a neurologist from the University of California, alongside his team and together with researchers from the University of Florida wanted to study motor behaviour.
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Missions, visions, objectives; what do they all mean? Why should you care? Let’s explore that question!
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Cross-training is a concept that can be seen in almost any industry, including the automotive industry as well. What that term refers to is taking people from one role, such as those working in the customer care side of an automotive business, and giving them a chance to work in other departments for a brief period of time.
This type of software helps an automotive business manage the relationships it has with customers, partners, and even suppliers by allowing the organization to keep track of every single interaction with its stakeholders.
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There will come a time where you find yourself wanting or needing to learn at least the basics about cars or other automobiles as much as possible. So here are some tips on how you can quickly learn!
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